Return Policy

 

All our products are 100% satisfaction guarantee. If you're not satisfied with your order for any reason please, contact us at team@harpershouse.com.

 

How do I return or exchange a product?

• Contact us

  If you have received an incorrect or defective product please contact us. We'll work with you to make it right. 

• Return the product

  After our customer service team has approved your return, reprint, or exchange you may return the original product.

• Refund, reprint, or exchange

  Once we've received the original product we'll issue you a refund, start your reprint, or send out your new product.

 

Any and all policies are subject to change without prior notification. All requests for returns, exchanges, refunds, notices of product defectiveness, or credits must be received within 30 business days of any standard sticker items being delivered, and within 1 business day of any custom printed name labels being delivered. Any returnable products require an RMA number to be issued. Re-stocking fees and/or other fees may apply to returns depending on the valuation and/or defectiveness rating, at the discretion of management.

 

Contact

• Address
  Harper's House
  24 Native Drive
  Suite 1
  Queensbury NY, 12804
• Phone
  518.261.9050
• Email
  team@harpershouse.com